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Terms & Conditions

Payment Options
Clients just need to Pay INR 5000 or USD 100 for Nepal Tour & INR 10,000 or USD 250 for Muktinath Yatra booking confirmation. And balance payment can be paid upon arrival in Nepal. You can pay us through cash transfer to our bank account of which details will provide to you during booking. ATM centers are available in many places around Kathmandu valley. You can also easily access money exchange centers which will exchange your currency in Nepali currency – Rupees. They also accept your credit cards.

Responsibility
Nepal Trip Planner P. Ltd. works for the fulfillment of your every desire that you expect from our travel packages. With this motive we work with honest and due attention to our valued client. However, we shall not be responsible for any deviation or changes in your itineraries due to unavoidable circumstances like political unrest, strike, earthquakes, flight delays, landslides, sickness, accident etc. Any extra cost thereof shall bear by the client themselves.

Note: Flight cancellation is very likely while you travel to some remote parts of Nepal like Lukla, Jomsom, Jumla, Taplejung and Tumlingtar due to erratic weather conditions. The day is so windy that is why flights operate only in the morning in those destinations.

Accident or Loss
Nepal Trip Planner P. Ltd.  has no liability for the loss, damage, delay, inconvenience, or direct or consequential loss, however caused, unless due to our employees’ negligence, in which case our liability is limited (except for death or personal injury) to a maximum of the refund of the tour cost. We do not own or manage the vehicles, accommodation, and restaurants used and we have no liability for loss or damage caused by the proprietors or operators thereof.

Documents
All clients are personally responsible for holding valid passport, visas and other personal travelling documents. All the foreigners except Indian have to have valid passport and visa while entering Nepal. The visa can be obtained on arrival to Tribhuvan International Airport or the checkpoints at border. Nepal Trip Planner shall not responsible if the clients do not hold valid passport and relevant visa.

Health and Safety
The client should acknowledge that Nepal is adventure destination where most of tourists come for adventurous activities like trekking, climbing, rafting, canyoning, mountain biking etc. Nepal Trip Planner strongly advises our clients to consult their doctors before they come to Nepal. However, our guides are trained with first aid training and they carry medical kit during the trekking for our client’s safety.

Alternation in Prices and Itineraries
Prices can go up or down. We will give you the accurate prices but sometimes some factors may influence the prices. In such conditions we reserve the right to increase the price of your accommodation after you have booked but no later than 30 days before the arrival date stipulated and will forward an Amendment Invoice reflecting any changes made. After a Confirmation Invoice has been sent to you, any increase to your accommodation price will be as the result of changes in our costs of supplying your accommodation resulting from currency fluctuations and government action. An administration charge and any relevant travel agent’s commission is included within these amounts.

Right to Cancel Booking by Nepal Trip Planner (P) Ltd.
We aim to provide your accommodation as booked. But if, for example, you do not pay the balance of the accommodation price on time, we may cancel it. We may cancel your booking if there is an event that is out of our control, such as war, threat of war, riots, civil disturbances, terrorist activity, industrial disputes, natural and nuclear disasters, fire, epidemics, health risks, hurricanes and other actual or potential severe weather conditions, and any other similar events.

Cancellation
You may cancel the travel program at any point of time against paying the cancellation charge. If the trip is cancelled due to clients personal problem then the Advance Payment will be forfeited.

But the cancellation Policy not apply if your trip cancelled by us due to our own problem.

Travel Insurance
Nepal Trip Planner strongly recommend to its client to get insurance in their home country after they book our travel packages. The insurance should cover cancellation, accidents, health, emergency evacuation, and loss of items, theft of or damage to baggage and personal life.

Extra Cost
The extra cost due to unavoidable circumstances or due to reason that is beyond our control shall not be liable to us.

Complaint
If you have a complaint about your accommodation whilst away, you must immediately notify the supplier of the service in question locally. If they are unable to resolve the problem immediately, and a member of our staff is not available, you should contact us straight away by telephone/e-mail and we will endeavor to assist. If you have any complaint regarding the services of our staff then contact us immediately.

Your Conduct towards staff and other guests
We reserve the right to refuse to accept you as a customer or continue dealing with you if your behavior is disruptive or affects other clients or is threatening or abusive towards our staff or agents, on the telephone, in writing or in person. In any of these circumstances you may be evicted from the accommodation and no refunds will be paid to you and we may make a claim against you for any costs and expenses incurred as a result of your behavior. Criminal proceedings may also be instigated. Reference to “you” or “your” includes for the purposes of this section the conduct also of any other person in your party.

Legal Jurisdiction
All terms and conditions are in accordance with the laws of Nepal and any dispute shall be subject to the jurisdiction of the courts in Kathmandu, Nepal.

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Copyrights © 2019 All Rights Reserved by Nepal Trip Planner PVT. LTD.
Coded with by KTM RUSH.